Introduction
Medical Tourism
With our commitment to make quality healthcare services accessible to people of Africa, WeCare Healthcare SARL facilitates World Class Medical Treatment for International Patients at most affordable price at Republic of Congo, India and Morocco. We have super-speciality hospital at Brazzaville, Republic of Congo and arrangement with the biggest state of the art Hospitals in other Countries with excellent infrastructure, cutting edge technology and the finest medical experts with most competitive price packages covering all super specialities.
We are focused on making the entire patient experience very enriching & comfortable and hassle free in a very personalized, frictionless and integrated manner through our commitment towards Service Excellence and Distinctive Patient Care.
Why Us ?
Since we are empanelled with world class facilities that provides excellent quality services and care in clinically clean condition, we ensure that the patients are treated by top doctors and specialist surgeons with relevant national and international experience. Our post-operative care programme also brings confidence, comfort to international patients, while saving time, efforts, money and beating the waiting lists. Our Medical Destination Countries include Republic of Congo Africa, India, and Morocco.
Pre Departure Services
- Tele-consultation and Pre-Departure Evaluation
Advise on Medical Cost Estimation and Trip cost Estimation
- Visa assistance
Facilitates Travel arrangements (In-House)
On Arrival Services
International Airport Pick-up and Drop facilities at all Cities
Assistance in pre-hospitalisation and Hospitalisation
Interpreter in selected Languages- French, English & Others
Personalised assistance from Admission to Discharge
Mobile Sim card and Internet connectivity for communication
Furnished Guest House / Hotels
- Local Transport Facilities
Post Discharge Services
Post Discharge travel arrangements
Post discharge stay at Hotels of Choice (If required)
- Post-Operative follow-up by Tele-consultation with treating Doctor at home Country
Visa, Travel, Accommodation Services
The dedicated Customer Marketing Coordinator will also serve as the single point of contact for travel related services from the home country to destination country.
Provide information on the process and paperwork required for Medical Visa
Provide assistance with booking of air tickets and other necessary travel arrangements, fit to fly certificate
Assist in obtaining a VISA request letter from hospital to process Medical VISA and obtain Visa (subject to embassy approval) in their home country
Arrange for Travel Insurance, Medical Insurance, and Foreign exchange as well as with any other information or assistance a Customer may require related to travel
Customer Service Executive
A dedicated Customer Service Coordinator is assigned to the customer, who is the single point of contact throughout patient’s stay duration for medical treatment in the destination country.
Welcome the Customer in Airport and arrange for transfer to hospital / hotels
Pick up services through our authorized ground transportation service providers
•Ambulance services arranged – In case of critically ill customers
Provide Mobile and Communication services
Arrange comfortable accommodation to Customer’s companion / attenders traveling along with the Customer
Medical Treatment Facilitation
Customer Service Coordinator is available during the period of hospitalization till discharge, thus ensuring comfortable stay & better coordination during the treatment period.
Provide complete information on the Pre & Post treatment procedures
Arrange for OPD consultation and assist in necessary Pre-treatment procedures. Provide complete assistance during hospitalization process
Regular visit during customer’s hospital stay to ensure comfort and address any concerns
Support during post treatment and recovery stages
Assist in scheduling appointments with doctor for onsite consultation
Continuous follow up with doctors and hospitals regarding the treatment process and health status
Arrange Concierge and Language Interpretation services
Recovery and post travel support
Wecare Healthcare SARL believes in the philosophy “Holding your hands from discovery to complete recovery”. On your return back from the treatment or surgery our staff will follow up with you till you are fully recovered. We arrange for post- operative follow-up by Teleconsultation with treating surgeon, procuring medicines from the country where you had treatment, recommend physiotherapist or other specialists till you fully recover.
Teleconsultation
Wecare Healthcare SARL also facilitates super speciality Teleconsultations services as part of your healthcare pathway for better health and provide an additional solution to your primary care physician’s follow-up. This service allows you to:
Have access to specialists at any time, without any waiting period
Get information on the seriousness of your illness or condition
Obtain a Second medical opinion
Teleconsultation Benefits
Have access to specialists at any time, without any waiting period
Get advice on choosing a specialist depending on your illness or condition
Benefit from advice before seeing a doctor
Benefit from a more detailed explanation of a diagnosis provided by your primary care physician
Receive regular medical follow-up
